Walking the Tightrope between Great Content and SEO

Walking the Tightrope between Great Content and SEO

It may not quite be Lincoln and Douglas, or even great taste/less filling. But the debate about which is more important to a brand’s online presence great content or search engine optimization (SEO) continues to rage on.

On one side you have the writers. Especially the “old school” writers (like me) who launched their careers long before Al Gore invented the Internet.

When I started writing we used typewriters electric ones. I’m not that old. The total focus was on the quality of the content. Clever, attention-grabbing headlines that led into powerful, motivating body copy that carried the message in an interesting way was “all” that was required.

Then came the Internet, and with it the omnipotent search engines. No longer was it enough for headlines and copy to be creative and interesting. The data wonks said it also had to include certain keywords that would tell the search engines a particular page or document was relevant to the search the user was conducting.

In other words, if the user is searching on the term “crazy bunnies” it was important for those keywords to appear in the headline, and in the little words that came after. Especially the first paragraph.

While that makes sense from a data point of view, it definitely created a dilemma for writers. Having a brilliant headline was no longer enough, because you weren’t just trying to capture the attention of humans. You also had to capture the attention of the machines.

That situation set up a sort of chicken-and-egg dilemma. You could write the best website, or article, or other content in the world, but if no one could find it in a marketing world that increasingly relied on search what was the point?

On the other hand, if your document was easy to find due to liberal use of keywords but not very interesting or engaging, again what was the point? You’d lose the audience you’d worked so hard to capture.

It also led to practices such as keyword stuffing (including keywords out of context for the sole purpose of raising searching rankings) and a host of other tricks such as putting keywords on a page in the same color as the background so they couldn’t be seen by humans but would be read by web crawlers. Didn’t take long for the search engines to figure that one out.

Keeping the balance

Fortunately, Google (and other search engines no one really cares about) have continually updated their algorithms to go beyond simple keywords. They are getting better and better at determining the context of the content to ensure it’s actually relevant.

Still, keywords are important to success. So how do you reconcile the desire to write content that reaches people on a deep, human level with the need to tell the machines yes, this is the information they’ve been looking for?

Here is a process I’ve found to be effective.

  1. Start by knowing which keywords are ranking for the topic you want to promote. If you don’t already have a list, you can use Google AdWords, a free service, to plug in some terms that are relevant to your product/service. Then see which ones have relatively high search volumes with low competition. That will tell you what terms your audience is likely to be searching on, and how difficult it will be to rank high for them. The goal, of course, is page one above the fold. Be sure to check Google’s suggested substitutions too. There may be a more effective word or phrase lurking in there somewhere. Of course, if you have an agency (such as, oh, I dunno, Amendola Communications) you can hand that work off to them.
  2. Once you have your list, set it aside. Then develop the content in a way that is the most interesting and speaks to your audience(s). Don’t worry about keywords right now. Just make sure you’re telling a good story that demonstrates your knowledge and/or experience and convinces your target audience that you would be the best choice. In other words, write as though the Internet doesn’t exist.
  3. After you have great content, go back and look for places to plug in your keywords. Start with the headline and the first paragraph. Is there a way to work in your most important keyword? Then sprinkle in others throughout the rest of the content. In some cases it may require a bit of rewriting, but often you’ll be surprised at how easily a keyword can be substituted for another word or phrase. Writing in this fashion, rather than trying to write to the keywords initially, will help the keywords fit more organically, and will keep you from writing dull and, well, robotic content.
  4. Finally, when you think it’s ready to go have someone who hasn’t been involved in the process read it to ensure those keywords are fitting in as well as you think they are. Taking this extra step doesn’t just help with human readers, by the way. With the sophisticated machine learning many search engines are applying these days it will also help minimize any appearance that you’re trying to “game” the system. Instead, your keywords will fit in the context of your content, and you will be rewarded by Google, the Great and Powerful.

Walk the line

Great content and SEO don’t have to be treated as opposing forces. In fact, they can (and should) work very well together.

By focusing first on what you want to say, and then bringing in the flags that will help that great content get seen, you can bring customers and prospects to your website and make sure they’re delighted once they get there.

CareMount Medical and CareMount Health Solutions Engages Amendola for Strategic PR and Marketing Strategy and Services

Healthcare agency to build thought
leadership for population health management solutions provider

SCOTTSDALE, Ariz., Feb. 25, 2020 Amendola Communications, a nationally recognized, award-winning healthcare and technology public relations and marketing firm, announced today that CareMount Medical has engaged the agency to provide strategic public relations and marketing communications services.

CareMount Health Solutions, a physician-owned management services organization that is affiliated with CareMount Medical, is a leader in delivering population health management services including care coordination and clinical programs, data analytics, financial and actuarial analysis, and quality gap closure.

Additionally, CareMount’s Next Generation Accountable Care Organization (ACO) generated $778,583 in shared savings in 2018 as part of the Centers for Medicare & Medicaid Services’ Next Generation ACO Model initiative, one of just 38 Next Generation ACOs nationally to achieve earned savings for the time period.

“CareMount is pleased to have Amendola help us secure exposure for our key thought leadership areas such as value-based care, population health, and our enterprise-wide analytics platform,” said Scott D. Hayworth, M.D., President and CEO of CareMount. “We are pleased to partner with Amendola to help spread the word about our highly successful network development strategy and our expertise in helping our partners position themselves for the changing healthcare environment.”

“CareMount Medical is the largest independent multispecialty medical group in New York State and enjoys a long and distinguished history as a provider of world-class care for its patients,” said agency CEO Jodi Amendola. “We are proud to partner with CareMount as it builds on its success, while also helping the broader provider industry lay the foundation for the value-based processes that are critical to the future of healthcare.”

Amendola will create a comprehensive media relations plan that will include securing media placements to showcase the results of CareMount’s population health management program. A multi-pronged communications approach will include press releases and media pitches, contributed content, speaking engagements and awards to position the CareMount team as subject matter experts and thought leaders.

About Amendola

Amendola is an award-winning national public relations, marketing communications, social media and content marketing firm. Named one of the best information technology (IT) PR firms in the nation four times by PRSourceCode, Amendola represents some of the best-known brands and groundbreaking startups in the healthcare and HIT industries. Amendola’s seasoned team of PR and marketing pros delivers strategic guidance and effective solutions to help organizations boost their reputation and drive market share. For more information about the PR industry’s “A-Team,” visit www.acmarketingpr.com, and follow Amendola on Twitter and LinkedIn.

About CareMount Medical P.C.

CareMount Medical, P.C. is the largest independent multispecialty medical group in New York State, providing comprehensive medical care of the highest quality to over 665,000 patients in more than 45 locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties and New York City. Founded in 1946 as Mount Kisco Medical Group, CareMount has grown to over 650 physicians and advanced practice professionals representing 50 different medical specialties. CareMount is affiliated with world-class organizations including Massachusetts General
Hospital, Memorial Sloan Kettering Cancer Center, and Northwell Health. CareMount offers on-site laboratory and radiology services, endoscopy and infusion suites, and operates eight urgent-care centers. Our physicians are frequently recognized as best doctors in respected publications and have been featured in lists including New York Magazine’s “Best Doctors,” Westchester and Hudson Valley Magazine’s “Top Doctors” as well as in Castle Connolly Medical’s “Top Doctors.” For additional information about CareMount Medical and its specialties, please visit: www.caremountmedical.com.

Media Contact:

Marcia Rhodes
Amendola Communications
480.664.8412 ext. 15
mrhodes@acmarketingpr.com

Amendola Communications Wins “Campaign of the Year” in Business Intelligence Group 2019 Public Relations and Marketing Excellence Awards Competition

Agency earns top honors for its “unicorn” campaign positioning client Health Catalyst for a successful initial public offering

SCOTTSDALE, Ariz. Nov. 21, 2019 Amendola Communications continues its award-winning momentum with today’s announcement that it earned the “Campaign of the Year” honors in the Business Intelligence Group’s (BIG) 2019 Public Relations and Marketing Excellence Awards for its “unicorn” public relations and content campaign for client Health Catalyst. (A “unicorn” is a privately held company valued at more than $1 billion.) The organization, one of the public relations (PR) and marketing agencies for healthcare and health IT which recently celebrated its Sweet 16 anniversary, received this honor after recently taking two Gold Awards and an Honorable Mention in the 2019 MarCom Awards.

The Health Catalyst campaign, “Revealing a Unicorn: Health Catalyst Joins the $1 Billion Club,” was created to help the client broaden the traditional scope of its PR and content program. Rather than being 100 percent focused on urging more health systems to consider adopting the company’s Late-Binding Enterprise Data Warehouse and shortening the sales cycle, the program expanded to helping Health Catalyst acquire an infusion of working capital through an Initial Public Offering (IPO).

The entry details how Amendola launched a multi-pronged PR and content strategy. Amendola began setting up interviews between company officials and reporters/editors that cover the investor sector. At the same time, it continued and expanded Health Catalyst’s award-winning customer success stories program, pitched interviews with company executives who could educate healthcare leaders on general healthcare trends and timely topics, developed and pitched press releases and set up meetings with key general and healthcare-specific analyst groups. These efforts enable Amendola to snare 19 interview opportunities, produce 18 press releases, create six customer success stories and deliver three byline articles. Amendola also wrote and submitted seven speaker abstracts and six award entries in six months, all of which helped lead to a successful IPO in July 2019.

“When we began with Health Catalyst they were just a small start-up with a great idea, so earning an award for a PR and content program that helped them reach “unicorn’ status is particularly gratifying,” said Jodi Amendola, CEO of Amendola Communications. “Yet there’s also some irony in the fact that the program we developed for them is anything but a unicorn. It’s actually typical of the level of quality and dedication we give to every account, helping them address their PR and marketing needs and grow their businesses. I am proud of our entire team and the great work they do every day, so it’s nice to see some of that work recognized and rewarded by BIG.”

The BIG Public Relations and Marketing Excellence Awards was launched in 2014 to reward public relations agencies, departments and people whose work delivered exceptional performance and innovative approaches. They are designed to reward and recognize those individuals and organizations who largely go unrecognized for helping to build great brands and products of world-class organizations.

About Amendola Communications
Amendola is an award-winning national public relations, marketing communications, social media and content marketing firm. Named one of the best information technology (IT) PR firms in the nation four times by PRSourceCode, Amendola represents some of the best-known brands and
groundbreaking startups in the healthcare and HIT industries. Amendola’s seasoned team of PR and marketing pros delivers strategic guidance and effective solutions to help organizations boost their reputation and drive market share. For more information about the PR industry’s “A-Team,” visit www.acmarketingpr.com, and follow Amendola on Twitter and LinkedIn.

Media Contact:
Marcia Rhodes
Amendola Communications
mrhodes@acmarketingpr.com
Ph: 480.664.8412 ext. 15

TAGNOS engages Amendola for strategic public relations and content marketing services

Healthcare agency to elevate awareness programs for “care traffic control” and the orchestration of clinical logistics automation

SCOTTSDALE, Ariz., Oct. 22, 2019 Amendola Communications, a nationally recognized, award-winning healthcare and health IT public relations and marketing firm, announced that TAGNOS has hired the agency to provide strategic PR and content marketing services.

TAGNOS, located in Aliso Viejo, Calif., develops leading clinical logistics automation for hospitals and clinics. TAGNOS’ software-as-a-service (SaaS) platform is designed to orchestrate hospital workflows by infusing AI and machine learning into the practice of medicine to improve the patient experience, reduce wait times, improve staff efficiency and optimize supply and equipment utilization.

Amendola Communications CEO Jodi Amendola said: “TAGNOS offers a unique and proven clinical logistics automation solution that can be used in hospital and medical systems nationwide, with the potential to expand in other outpatient and emergency settings. We are looking forward to helping them expand their industry awareness and lead generation capabilities through valuable, strategic PR and marketing communications.”

Specific to operating rooms (ORs), the patented TAGNOS OR workflow solution aggregates and analyzes data from radio frequency identification (RFID) tags on patient wristbands, as well as information from hospital systems, to provide real-time insights into patient journeys through the surgical suite. According to TAGNOS, with its OR solution, hospital systems can realize a reduction of more than 12% in OR turnover times.

For emergency departments (EDs), TAGNOS ED workflow solution uses a machine-learning and artificial intelligence (AI)-driven application and location data to smooth unpredictable settings by making sense of patients and data, providing unified workflows, and improving team communication.

The solution is also used for hospital and medical center enterprise-wide asset tracking, allowing clinical personnel and staff to find needed equipment without unnecessary footsteps.  Insights are communicated via the TAGNOS app to OR/ED teams’ handheld devices, eliminating the need for other time-consuming activities such as telephone calls, computer logins or physically tracking down team members.

“We were drawn to Amendola’s expertise in healthcare and health IT as well as their insider perspective based on the team’s work with major health systems,” said Neeraj Bhavani, CEO and founder of TAGNOS. “Amendola’s media and analyst relationships as well as their industry accolades for their strategic approach to PR and marketing are already bringing us results. Our relationship will enhance TAGNOS’ ability to spread the word about our proven solutions for orchestrating healthcare delivery.”

###

About TAGNOS

TAGNOS is the clinical logistics automation solution healthcare teams use to orchestrate the functional aspects of care delivery.  Our company offers a wide range of products and services designed to support OR and ED patient flow as well as asset and supply management. TAGNOS is the only company with an AI application that uses machine learning combined with real-time data capturing capabilities to provide a system that continually updates and adjusts its operational intelligence to provide sustained improvement. Our system is configurable with custom notification and escalation workflows and flexible communication options including iOS or Android app, SMS or integration with existing mobile platforms. By transforming raw data into actionable intelligence, TAGNOS helps hospitals and health systems Orchestrate Excellence.  For more information visit tagnos.com, or follow on LinkedIn, Twitter and Facebook.

Media contact:
Chris Currington
Amendola Communications
314.799.1987
ccurrington@acmarketingpr.com

But I have a staff why do I need a PR or marketing agency?

But I have a staff why do I need a PR or marketing agency?

We all have strengths and whether we admit it or not, we all have weaknesses. For one, I can’t seem to make a grilled cheese sandwich without burning at least one side. Lucky for me, there are people that not only cook grilled cheese to perfection, but they’ve done so well they’ve opened entire businesses to support this one simple menu item.

Outsourcing we all do it, nearly every day. I, for one, often “outsource” my cooking whether it be to family members or to nearby restaurants.

According to Dictionary.com, outsourcing is a verb meaning to purchase (goods) or subcontract (services) from an outside supplier or source. Unfortunately, the word “outsourcing” often sparks a negative connotation. In reality, it’s simply working with others to provide goods or services to enable one to focus on their own strengths.

The Benefits of an Agency

In 2017, the entire outsourcing market was worth $89 billion and has only grown since with both large and small companies outsourcing various components of their business. Frequently, companies choose to outsource all or pieces of their marketing and public relations efforts.

Some reasons companies may choose a marketing and PR agency include:

  1. It can be difficult to find the best talent, at a reasonable price. Hiring an agency that specializes in your field can afford you multiple experts at a lower cost.
  2. Faster Turnaround. With domain knowledge and available tools, a team of experts can produce results faster.
  3. Tools and Technology. An agency has access to the latest marketing and public relations tools and technology required to execute flawless campaigns with robust reporting.
  4. Staying Focused. This is especially true of smaller companies or high-growth companies. If information technology is your specialty, let your teams focus on internal development and support while outsourcing tasks that supplement your company objectives while allowing your team to stay focused on their initiatives.
  5. Last, but not least it is often more financially viable to outsource all or pieces of marketing and public relations rather than staff an entire team. Depending on a company’s size and growth trajectory, an internal marketing and PR team may consist of 1-2 or as many as 20+ internal employees.

Leaders must remember that it’s not an “all or nothing” scenario. If you have internal teams to handle most of the marketing and PR efforts, but you need the other 20%-40% managed externally, most agencies can fit your specific needs into a customized plan.

How to Decide

Even as a highly regarded marketing and public relations agency, we recognize that outsourcing these critical business needs is not for everyone. In a recent Forbes article, Jodi Amendola of Amendola Communications discusses the four criteria and questions to ask before choosing an “outsourced” marketing and PR agency.

The four most important questions include:

  1. Do you have clearly defined goals that you want your agency to achieve?
  2. Do you have someone that can act as your corporate liaison?
  3. Is your company’s culture accepting of new ideas and concepts?
  4. Are you okay with not being completely in control?

The last two are of particular importance. Whether you have an internal marketing staff already or will be relying solely on an agency, the culture of the company and willingness to accept an outside agency as part of your team is the key to success. The more you accept an agency as part of your team the easier it is for your employees and the agency to align with the business objectives and achieve goals.

In the most successful relationships, companies perceive their marketing and PR firms as an extension of their own teams. As with the existing marketing associates, agencies must also be held accountable for achieving defined goals and measured on their successes.

In summary, every company has its strengths and weaknesses. Josh Kaufmann, a famous business and entrepreneurship author, once said, “For everything we don’t like to do, there’s someone out there who’s really good, wants to do it and will enjoy it.” If you can find one of those, you’re ahead of the game.