Bulldog PR Awards 2020 Honors Amendola for Air Methods Crisis Management Campaign and Vocera Product Launch

SCOTTSDALE, Ariz. June 4, 2020 Amendola Communications announced today that it has won two 2020 Bulldog PR Awards, solidifying the company’s reputation as a top public relations (PR) and marketing communications agency for healthcare and health IT. The Bulldog PR Awards, which celebrate the best and brightest corporate communications and PR efforts, honored Amendola with a Gold award for a Crisis Communication campaign for its client Air Methods and a Silver award for a Business-to-Business (B2B) Product Launch campaign for long-time client Vocera Communications.

“We are proud to be recognized for the hard work that our team put into executing both metrics-driven campaigns,” said Jodi Amendola, CEO
of Amendola. “From September 1, 2018 to July 30, 2019, Air Methods saw their positive PR coverage double from 28% to 45%. The success of the Vocera campaign in generating both traditional and new media hits will serve as a blueprint for future product introductions.”

AIR METHODS

“Amendola Helps Air Methods’ Reputation Take Flight” campaign took Gold in the Best Crisis Management category. Emergency air medical transport service Air Methods called upon Amendola after facing ongoing negative coverage about their pricing model which had been misrepresented by former patients in the media. Amendola took innovative steps through social media outreach, proactive storytelling, localized base engagements, and digital media to change the public perception of Air Methods and the quality of media coverage about the company.

Amendola created an all-encompassing, 40-page, multi-pronged crisis communications playbook to anticipate and help address a myriad of potential challenges. Additionally, the agency crafted a proactive storytelling pipeline that included information about Air Methods’ business goals to curb balance bills, showcased positive patient stories and highlighted the innovative clinical processes that Air Methods created that were impacting the industry. With the proactive storytelling, a large element of the strategy was to implement Air Methods’ first-ever integrated marketing campaign to leverage more channels than ever before to ensure all stakeholders received the message.

By placing a human face on the company Air Methods has been able to use their visibility as an industry leader to encourage other changes to industry practices. For example, it eliminated “memberships” that offered little value if patients were transported by a different company and is now pushing the industry as a whole to do the same.

VOCERA COMMUNICATIONS

“Vocera Calls on Amendola to Introduce Smartbadge Wearable Communications Device” campaign took Silver in the Best B2B Product Launch category. Vocera Communications, whose mission is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operation efficiency, launched a voice-activated communications badge, the Smartbadge. A new category of wearable communication devices, the “Smartbadge” enables clinicians to communicate using all the options available in the expanded Vocera Platform voice calling, messaging, clinical alerts/alarms and more.

With intentions of making a splash from the start, Vocera turned to Amendola to develop an integrated PR/marketing strategy that encompassed generating quick visibility during the introductory period (January-February) while also being sustainable throughout 2019. To seed early coverage, Amendola pre-pitched a press release to healthcare and national media journalists, including broadcast media and podcasts. Furthermore, the
plan called for the creation of various writing pieces as it relates to communication in healthcare, aggressive content marketing efforts for infographics, and the submission of Vocera executives for a broad range of speaking opportunities.

The initiative resulted in 29 high value, single-focus features or interviews, four byline placements, three confirmed speaker opportunities, and a prestigious MedTech Breakthrough Award. Additionally, the campaign significantly impacted its Twitter presence resulting in 173% rise in @mentions received, 145% rise in new followers, 312% increase in retweets, 429% increase in click-throughs, and nearly 50% rise in impressions to 12,200.

About Amendola 
Amendola is an award-winning national public relations, marketing communications, digital and content marketing firm. Named one of the best information technology (IT) PR firms in the nation four times by PRSourceCode, Amendola represents some of the best-known brands and groundbreaking startups in the healthcare and HIT industries. Amendola’s seasoned team of PR and marketing pros delivers strategic guidance and effective solutions to help organizations boost their reputation and drive market share. For more information about the PR industry’s “A Team,” visit”http://acmarketingpr.adesignfoundation.com, and follow Amendola on Twitter and LinkedIn.

Media Contact:
Marcia Rhodes, Amendola Communications, 480.664.8412 ext. 15 / mrhodes@acmarketingpr.com

Jodi Amendola Honored as One of Ragan’s “Top Women in Communications”

Amendola Communications CEO recognized in the “Leader” category for her outstanding achievements in building a high-performing PR and marketing agency

SCOTTSDALE, Ariz., May 19, 2020 Ragan Communications confirmed what most healthcare and health IT companies (and her employees) already know when it recognized Jodi Amendola in the “Leaders” category in its inaugural “Top Women in Communications” Awards.

Ms. Amendola was honored for her achievements in leading Amendola Communications to become an award-winning, “go-to” agency for PR and marketing within the healthcare and health IT industries. The agency has consistently developed award-winning campaigns and programs for start-ups, mid-tier and large industry organizations, and has helped take multiple clients to initial public offerings, merger and acquisition or other positive financial outcomes.

“I am thrilled to receive this recognition from Ragan, but none of it would be possible without our great clients and the outstanding team we have built,” said Amendola, who is CEO of her eponymous agency. “When I first started Amendola Communications there were just three of us working out of a spare bedroom. It was hard to imagine then that one day we would have 25 brilliant PR and marketing professionals spread across every
region of the country and more than 40 of the top healthcare and health IT companies on our client roster. It’s been an incredible journey so far, and the best is yet to come. I am grateful and humbled to receive this award, and to stand with so many other tremendous women leaders.”

Ragan’s Top Women in Communications Awards are presented annually to women who are making a significant impact in their day-to-day job and career, advancing the profession while accelerating growth for their organizations. A Top Woman in Communication inspires she is fearless and an indefatigable player in the game. To qualify in the Leader category, the nominee must lead with conviction and empathy, and have a team that looks up to her.

Amendola Communications has been on a hot streak this awards season. The agency recently had three client campaigns earn recognition in the 2019 MarCom Awards, and won “Campaign of the Year” for its work with client Health Catalyst in the Business Intelligence Group 2019 Public Relations and Marketing Excellence
Awards.

About Amendola
Amendola is an award-winning national public relations, marketing communications, digital and content marketing firm. Named one of the best information technology (IT) PR firms in the nation four times by PRSourceCode, Amendola represents some of the best-known brands and groundbreaking startups in the healthcare and HIT industries. Amendola’s seasoned team of PR and marketing pros delivers strategic guidance and effective solutions to help organizations boost their reputation and drive market share. For more information about the PR industry’s “A Team,” visit acmarketingpr.com and follow Amendola on Twitter and LinkedIn.

Media Contact:
Marcia Rhodes, Amendola Communications, mrhodes@acmarketingpr.com

Amendola Communications Advises How to Break Through the COVID-19 News Cycle

Healthcare PR and marketing agency offers guidance on getting your message out to a significantly reduced pool of reporters

SCOTTSDALE, Ariz., May 5, 2020 The global COVID-19 pandemic continues to dominate almost the entire news cycle. And with good cause, given its devastating impact on every aspect of our lives. Still, it poses challenges to break through, compounded by mass furloughs in the media of reporters, producers and other staff.  That makes it harder to get messages out about any topic, especially those unrelated to COVID-19.

To navigate this difficult news environment, Amendola Communications, a national public relations, marketing and social media agency, offers several key suggestions. The agency has successfully used a number of strategies to secure placements for clients in outlets that include the Boston Globe, Business Insider, Computerworld, ABC NewsDallas, CBS News-Chicago, Forbes, US News & World Report, Wall Street Journal, Yahoo! News, Fierce Healthcare, Healthcare IT News, HealthLeaders, MedPage Today, STAT, and dozens of other national and trade media outlets.

“Pitch feel-good news. People need to hear goodwill stories now more than ever,” said Jodi Amendola, CEO of Amendola. “Pitch stories that educate and spark thinking. Be a true thought leader. What sorts of things will people want or need in the post-COVID-19 world to get back to normal. Start priming the pump with such stories now.”

These and other tips are included in a Forbes article by Ms. Amendola. Read the byline here: https://www.forbes.com/sites/forbesagencycouncil/2020/05/01/how-to-break-through-an-all-consuming-news-cycle/#43e9d9346e48

Looking for additional guidance? The Amendola blog is one of the industry’s most comprehensive collections of advice on all things PR and marketing. Subscribe to the blog today.

About Amendola
Amendola is an award-winning national public relations, marketing communications, social media and content marketing firm. Named one of the best information technology (IT) PR firms in the nation four times by PRSourceCode, Amendola represents some of the best-known brands and groundbreaking startups in the healthcare and HIT industries. Amendola’s seasoned team of PR and marketing pros delivers strategic guidance and effective solutions to help organizations boost their reputation and drive market share. For more information about the PR industry’s “A
Team,” visit www.acmarketingpr.com, and follow Amendola on Twitter and LinkedIn.

Media Contact:
Marcia Rhodes, Amendola Communications, 480.664.8412 ext. 15 / mrhodes@acmarketingpr.com

Walking the Tightrope between Great Content and SEO

Walking the Tightrope between Great Content and SEO

It may not quite be Lincoln and Douglas, or even great taste/less filling. But the debate about which is more important to a brand’s online presence great content or search engine optimization (SEO) continues to rage on.

On one side you have the writers. Especially the “old school” writers (like me) who launched their careers long before Al Gore invented the Internet.

When I started writing we used typewriters electric ones. I’m not that old. The total focus was on the quality of the content. Clever, attention-grabbing headlines that led into powerful, motivating body copy that carried the message in an interesting way was “all” that was required.

Then came the Internet, and with it the omnipotent search engines. No longer was it enough for headlines and copy to be creative and interesting. The data wonks said it also had to include certain keywords that would tell the search engines a particular page or document was relevant to the search the user was conducting.

In other words, if the user is searching on the term “crazy bunnies” it was important for those keywords to appear in the headline, and in the little words that came after. Especially the first paragraph.

While that makes sense from a data point of view, it definitely created a dilemma for writers. Having a brilliant headline was no longer enough, because you weren’t just trying to capture the attention of humans. You also had to capture the attention of the machines.

That situation set up a sort of chicken-and-egg dilemma. You could write the best website, or article, or other content in the world, but if no one could find it in a marketing world that increasingly relied on search what was the point?

On the other hand, if your document was easy to find due to liberal use of keywords but not very interesting or engaging, again what was the point? You’d lose the audience you’d worked so hard to capture.

It also led to practices such as keyword stuffing (including keywords out of context for the sole purpose of raising searching rankings) and a host of other tricks such as putting keywords on a page in the same color as the background so they couldn’t be seen by humans but would be read by web crawlers. Didn’t take long for the search engines to figure that one out.

Keeping the balance

Fortunately, Google (and other search engines no one really cares about) have continually updated their algorithms to go beyond simple keywords. They are getting better and better at determining the context of the content to ensure it’s actually relevant.

Still, keywords are important to success. So how do you reconcile the desire to write content that reaches people on a deep, human level with the need to tell the machines yes, this is the information they’ve been looking for?

Here is a process I’ve found to be effective.

  1. Start by knowing which keywords are ranking for the topic you want to promote. If you don’t already have a list, you can use Google AdWords, a free service, to plug in some terms that are relevant to your product/service. Then see which ones have relatively high search volumes with low competition. That will tell you what terms your audience is likely to be searching on, and how difficult it will be to rank high for them. The goal, of course, is page one above the fold. Be sure to check Google’s suggested substitutions too. There may be a more effective word or phrase lurking in there somewhere. Of course, if you have an agency (such as, oh, I dunno, Amendola Communications) you can hand that work off to them.
  2. Once you have your list, set it aside. Then develop the content in a way that is the most interesting and speaks to your audience(s). Don’t worry about keywords right now. Just make sure you’re telling a good story that demonstrates your knowledge and/or experience and convinces your target audience that you would be the best choice. In other words, write as though the Internet doesn’t exist.
  3. After you have great content, go back and look for places to plug in your keywords. Start with the headline and the first paragraph. Is there a way to work in your most important keyword? Then sprinkle in others throughout the rest of the content. In some cases it may require a bit of rewriting, but often you’ll be surprised at how easily a keyword can be substituted for another word or phrase. Writing in this fashion, rather than trying to write to the keywords initially, will help the keywords fit more organically, and will keep you from writing dull and, well, robotic content.
  4. Finally, when you think it’s ready to go have someone who hasn’t been involved in the process read it to ensure those keywords are fitting in as well as you think they are. Taking this extra step doesn’t just help with human readers, by the way. With the sophisticated machine learning many search engines are applying these days it will also help minimize any appearance that you’re trying to “game” the system. Instead, your keywords will fit in the context of your content, and you will be rewarded by Google, the Great and Powerful.

Walk the line

Great content and SEO don’t have to be treated as opposing forces. In fact, they can (and should) work very well together.

By focusing first on what you want to say, and then bringing in the flags that will help that great content get seen, you can bring customers and prospects to your website and make sure they’re delighted once they get there.

CareMount Medical and CareMount Health Solutions Engages Amendola for Strategic PR and Marketing Strategy and Services

Healthcare agency to build thought
leadership for population health management solutions provider

SCOTTSDALE, Ariz., Feb. 25, 2020 Amendola Communications, a nationally recognized, award-winning healthcare and technology public relations and marketing firm, announced today that CareMount Medical has engaged the agency to provide strategic public relations and marketing communications services.

CareMount Health Solutions, a physician-owned management services organization that is affiliated with CareMount Medical, is a leader in delivering population health management services including care coordination and clinical programs, data analytics, financial and actuarial analysis, and quality gap closure.

Additionally, CareMount’s Next Generation Accountable Care Organization (ACO) generated $778,583 in shared savings in 2018 as part of the Centers for Medicare & Medicaid Services’ Next Generation ACO Model initiative, one of just 38 Next Generation ACOs nationally to achieve earned savings for the time period.

“CareMount is pleased to have Amendola help us secure exposure for our key thought leadership areas such as value-based care, population health, and our enterprise-wide analytics platform,” said Scott D. Hayworth, M.D., President and CEO of CareMount. “We are pleased to partner with Amendola to help spread the word about our highly successful network development strategy and our expertise in helping our partners position themselves for the changing healthcare environment.”

“CareMount Medical is the largest independent multispecialty medical group in New York State and enjoys a long and distinguished history as a provider of world-class care for its patients,” said agency CEO Jodi Amendola. “We are proud to partner with CareMount as it builds on its success, while also helping the broader provider industry lay the foundation for the value-based processes that are critical to the future of healthcare.”

Amendola will create a comprehensive media relations plan that will include securing media placements to showcase the results of CareMount’s population health management program. A multi-pronged communications approach will include press releases and media pitches, contributed content, speaking engagements and awards to position the CareMount team as subject matter experts and thought leaders.

About Amendola

Amendola is an award-winning national public relations, marketing communications, social media and content marketing firm. Named one of the best information technology (IT) PR firms in the nation four times by PRSourceCode, Amendola represents some of the best-known brands and groundbreaking startups in the healthcare and HIT industries. Amendola’s seasoned team of PR and marketing pros delivers strategic guidance and effective solutions to help organizations boost their reputation and drive market share. For more information about the PR industry’s “A-Team,” visit www.acmarketingpr.com, and follow Amendola on Twitter and LinkedIn.

About CareMount Medical P.C.

CareMount Medical, P.C. is the largest independent multispecialty medical group in New York State, providing comprehensive medical care of the highest quality to over 665,000 patients in more than 45 locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties and New York City. Founded in 1946 as Mount Kisco Medical Group, CareMount has grown to over 650 physicians and advanced practice professionals representing 50 different medical specialties. CareMount is affiliated with world-class organizations including Massachusetts General
Hospital, Memorial Sloan Kettering Cancer Center, and Northwell Health. CareMount offers on-site laboratory and radiology services, endoscopy and infusion suites, and operates eight urgent-care centers. Our physicians are frequently recognized as best doctors in respected publications and have been featured in lists including New York Magazine’s “Best Doctors,” Westchester and Hudson Valley Magazine’s “Top Doctors” as well as in Castle Connolly Medical’s “Top Doctors.” For additional information about CareMount Medical and its specialties, please visit: www.caremountmedical.com.

Media Contact:

Marcia Rhodes
Amendola Communications
480.664.8412 ext. 15
mrhodes@acmarketingpr.com