Vital Taps Amendola to Lead Integrated PR and Thought Leadership Program for Its Patient Experience Platform 

Vital Taps Amendola to Lead Integrated PR and Thought Leadership Program for Its Patient Experience Platform 

SCOTTSDALE, Ariz., May 7, 2025 — Vital, the AI-powered patient experience platform used by leading U.S. health systems, has chosen Amendola Communications, part of Supreme Group, to spearhead an integrated PR and thought leadership program targeting healthcare IT and clinical audiences. 

“Amendola came highly recommended by an industry veteran and brings exactly what we need: deep healthcare expertise, senior-level account directors, and strong health tech media relationships,” said Aaron Patzer, founder and CEO of Vital. “We’re excited to spotlight the concrete financial, operational, and experience improvements health systems are achieving with our platform.” 

Amendola’s integrated program will support awareness and growth for Vital’s expanding product suite — Vital Emergency, Vital Inpatient, and Vital Care — all designed to simplify and improve the patient journey. The platform sends real-time updates, education, and actionable information to patients and families in their preferred language without requiring logins or app downloads. 

“Vital is changing the game by enabling real-time communication in healthcare that mirrors what consumers expect from other industries — from package tracking to travel alerts,” said agency CEO, Jodi Amendola. “It’s a powerful story we’re excited to help tell.” 

Amendola will support Vital’s growth through a strategic blend of media outreach, thought leadership, and targeted content development aimed at healthcare decision-makers. 

About Vital.io 

Vital (Vital.io) is an AI-powered patient experience company on a mission to make the patient journey better—for everyone. Real-time updates, predictive wait times, plain-language explanations of test results, and simplified discharge instructions all help patients feel valued and reassured. Because, the experience matters as much as the medicine. Ranked by KLAS as #1 in patient experience, Vital achieves concrete results: 30–50% fewer LWOBS/AMA, 10–15% higher NPS, stronger HCAHPS scores, reduced ED returns, and 5–7% lower 30-day readmissions. Designed to integrate seamlessly with existing EHR systems, Vital provides a user-friendly interface that engages patients, resulting in 60%+ adoption rates, 5-10x higher than the competition. View our product overview. 

Media Contact:  

Marcia Rhodes / mrhodes@acmarketingpr.com 

5 Ways To Make Work From Home Work For Your Business

5 Ways To Make Work From Home Work For Your Business

At the time, I did not realize we were so innovative. When I founded the agency in 2003, it was clear to me that with the Internet, email, phones, and the nature of our public relations and marketing communication services, not everyone needed to be in the same office all the time. I also recognized that I could more easily attract and retain the best talent for our agency – whether they were in California, Texas, Massachusetts or North Carolina – by not forcing them to relocate to our office in Scottsdale, Arizona.

In 2021, our agency looks prescient considering most of my staff have always worked from their homes. In reality, at the time, I was just doing what was best for my business. To this day, though, employee after employee tells me that the choice to work from home, not uprooting their families and starting a new life in a new town, was a major attractive feature in joining our agency.

As the COVID-19 pandemic continues throughout most of the country—and survey after survey show how much employees prefer to work from home—some employers are considering that they may need to loosen their policies to allow more team members to work from home. Although it might make it harder for our agency to compete for talent, I would encourage you to do it. Here’s how to make work from home work for your company:

  1. Set Clear Expectations

Like all businesses, our agency runs on deadlines. Whether it is an article, press release, white paper or PR plan, having clear, accountable deadlines ensures that the distractions of working from home do not detract from productivity.

Another expectation we have is accessibility and responsiveness. We offer flexible schedules as long as the work gets done and clients are happy, but when a member of our team says they will be in their office, we expect that they will indeed be available either by email, phone or for web meetings. That availability is important for internal communication, but it is even more crucial to better serve our clients. Being available and responsive to them must always be the top priority during work hours.

2. Communicate, communicate, communicate

Although many companies use Slack and other business communication platforms, our team has still found email to be the most effective and easiest way to stay in touch with each other on a daily basis. Of course, we have plenty of phone calls and web conferences, but the bulk of our daily communication runs on email.

Once again, if one of our clients wants to use a business communication platform, our account teams happily use that method. The key is the consistency of communication and setting the expectation of a prompt response during a team member’s regular schedule.

3. Show Me the Schedule

Our account teams do a lot of writing, editing, and strategic planning, which is much easier without the distractions and interruptions of email and meetings. We also do not want to disrupt any of their client meetings with our internal questions or calls.

For these reasons and others, our account teams make their schedules public so their managers and colleagues can visualize their availability. Other than client meetings, our teams also make sure to block time in their schedule for writing, editing or creating a presentation. Blocking a schedule sends a message like an office door being open or closed. As a colleague, you know what it means when you see it.

4. Company-Wide Meetings Are a Must

Although the actual time seems to constantly change, our agency still meets regularly on a web conference to talk about agency updates, share success stories and best practices and even feature guest speakers. To keep it fun, we compile positive feedback that team members have received from clients or colleagues and share them. We also have a drawing where a positive comment is drawn at random and the person receiving the compliment wins a gift card. We call it our “kudos” drawing and it is always an uplifting way to close a meeting.

5. Check-in Regularly

Every six months, we have a formal check-in where a manager will talk with a team member about their work, accomplishments, challenges and solicit feedback to find out how we can improve as an agency. Since we are still relatively a small company with 25 team members, I also still check in with people I haven’t spoken to in a while on a more personal level to see how they are feeling about work, their life and if we can support them in any way. Since we can’t have impromptu “water cooler” or coffee machine moments, these random check-ins help nurture a sense of closeness and camaraderie that is difficult to cultivate when we don’t see each other in person as often.

A bonus tip: If your work-from-home team feels comfortable traveling, have a company-wide retreat either once a year or every couple of years, depending on your company’s size and budget. It is always rewarding when we can get together in a fun location, enjoy meals and learn from each other. The fact that we so rarely get to see each other in person makes the retreats especially meaningful for our team.

So whether you plan to bring all, some or none of the team back to the office once the pandemic is under control, I recommend instituting an option to work from home, if it is feasible for your company. Our teams appreciate the perk and show it to us every day in their high quality of work and client service.

Vim Engages Amendola Communications for PR and Marketing Services

Vim Engages Amendola Communications for PR and Marketing Services

Award-winning Healthcare IT PR agency and healthcare technology platform partner to amplify client successes and industry best practices

SCOTTSDALE, Ariz., Oct. 14, 2021 – Amendola Communications, a nationally recognized, award-winning healthcare and technology public relations and marketing firm, announced that Vim, a leading technology company building digital infrastructure for health plans, care providers, and the members they mutually serve, has selected the firm to amplify client successes and industry best practices after a competitive review of agencies.

Vim uses technology to seamlessly connect payers to providers at healthcare’s last mile: clinical workflow at the point of care. The healthcare technology company’s product capabilities address critical cost, quality, and experience to improve healthcare and drive accelerated provider performance and enhanced member experience at a fraction of the effort or cost of existing approaches.

“After thoughtful consideration, we chose Amendola as our public relations firm of record,” said Oron Afek, CEO and co-founder of Vim. “We were impressed by their team’s deep knowledge of the healthcare and health tech space, connections within the industry, and proven track record of successful representation. We’re excited to collaborate with them and share our unique value with the market.”

“This is an important time in healthcare as the industry reexamines its traditional reimbursement structures and looks for opportunities to make long-term improvements that benefit patients,” said agency CEO Jodi Amendola. “By interfacing with both payers and providers, Vim offers services that can affect change in a meaningful way. We are eager to assist Vim in their ambitious efforts to better align the American healthcare system towards value-based care models.”

Amendola is implementing a comprehensive media and communications plan for Vim that will showcase the company’s current technology and services, new offerings, accomplishments, customer wins, and industry partnerships.

About Amendola Communications

Amendola is an award-winning, insights-driven public relations and marketing firm that integrates media relations, social media, content and lead gen programs to move healthcare, life sciences/pharma and healthcare IT decision-makers to action. The agency represents some of the industry’s best-known brands as well as groundbreaking startups that are disrupting the status quo. Nearly 90% of its client base represents multi-year clients and/or repeat client executives. Amendola’s seasoned team of PR and marketing pros understand the ongoing complexities of the healthcare ecosystem and provide strategic guidance and creative direction to drive positive ROI, boost reputation and increase market share. Making an impact since 2003, Amendola combines traditional and digital media to fuel meaningful and measurable growth. For more information about the industry’s “A-Team,” visit www.acmarketingpr.com, and follow us on Twitter and LinkedIn.

About Vim

Founded in 2015, Vim connects data to workflow at healthcare’s “last mile”: within clinical operations at the point of patient care. Health plans, patients, and medical providers of every size – from independent practitioners to integrated delivery systems – use Vim software to connect data and care across the health system. Vim’s mission is to power affordable, high quality health care through seamless connectivity. For more information, please visit getvim.com.

Media Contact: Marcia Rhodes, Amendola Communications, mrhodes@acmarketingpr.com

4medica Re-engages Amendola for Strategic Public Relations Services

4medica Re-engages Amendola for Strategic Public Relations Services

Award-winning healthcare IT PR agency and innovative healthcare data quality platform provider partner to amplify client’s thought leadership, technology offerings

SCOTTSDALE, Ariz., Sept. 28, 2021 – Amendola Communications, a nationally recognized, award-winning healthcare and technology public relations and marketing firm, announced that it is re-engaging with former client 4medica®, a leader in healthcare data quality and patient matching technology, to amplify client successes and thought leadership.

4medica had previously engaged Amendola as its agency of record and is now back for its third engagement. 4medica provides real-time clinical data management and healthcare interoperability software and services that offer clinicians and patients a unified view of clinical information across disparate care locations. 4medica’s mission can be summed up in its corporate tagline: “One Patient…One Record.”

“Our previous successful experience working with Amendola made re-engagement an easy decision,” said Gregg Church, president of 4medica. “The Amendola team thoroughly understands 4medica’s technology and business model and how it benefits patients, provider organizations, laboratories, health information exchanges and health plans. They are the ideal partner to communicate the value we offer to our target audience and healthcare media.”

Amendola is implementing a comprehensive media and communications plan for 4medica that will showcasethe company’s thought leadership, current technology and services, new offerings, accomplishments, customer wins, and industry partnerships.

“4medica has a long commitment to improving data quality for clinicians, patients, health information exchanges and health plans,” said agency CEO Jodi Amendola. “And, now more than ever there is a crucial need for quality data in healthcare. We are excited to once again be working with Dr. Bess, Gregg and their team on public relations and marketing initiatives to get the word out about 4medica’s healthcare data quality solutions.”

4medica is based in Marina del Rey, Calif.

About Amendola Communications

Amendola is an award-winning, insights-driven public relations and marketing firm that integrates media relations, social media, content and lead gen programs to move healthcare, life sciences/pharma and healthcare IT decision-makers to action. The agency represents some of the industry’s best-known brands as well as groundbreaking startups that are disrupting the status quo. Nearly 90% of its client base represents multi-year clients and/or repeat client executives. Amendola’s seasoned team of PR and marketing pros understand the ongoing complexities of the healthcare ecosystem and provide strategic guidance and creative direction to drive positive ROI, boost reputation and increase market share. Making an impact since 2003, Amendola combines traditional and digital media to fuel meaningful and measurable growth. For more information about the industry’s “A-Team,” visit www.acmarketingpr.com, and follow us on Twitter and LinkedIn.

About 4medica

For more than two decades, 4medica® solves data integrity, financial and wellness management challenges to achieve true clinical interoperability and transparency. 4medica’s Perfect Order for Perfect Payment™ integrates end-to-end high-volume revenue cycle management services. Our Big Data Management and Clinical Data Exchange cloud solutions facilitate patient identity management and data exchange to ensure the right data is captured at the right time, the first time, guaranteeing an unprecedented 1% patient record duplication rate. 4medica has processed up to 6 billion clinical results representing more than 70 million patient identities. The company connects 40,000-plus physicians to hundreds of ACOs, HIEs, HINs, hospitals, health systems, laboratories, radiology imaging centers and payers nationwide.

Media Contact: Marcia Rhodes, Amendola Communications, mrhodes@acmarketingpr.com

Curebase Taps Amendola Communications for Strategic Public Relations and Social Media Services

Curebase Taps Amendola Communications for Strategic Public Relations and Social Media Services

Award-winning healthcare IT PR agency and fast-growing decentralized clinical trial (DCT) technology company align to advance the future of global healthcare research

SCOTTSDALE, Ariz., August 17, 2021 – Amendola Communications, a nationally recognized, award-winning healthcare and technology public relations and marketing firm, announced today that Curebase, a company committed to democratizing access to clinical studies, has selected the agency to launch a comprehensive media and communications program highlighting its innovative Decentralized Clinical Trial (DCT) software platform and work to make clinical trials not only more patient-centric but also faster and more cost-effective. The decision comes after an extensive review of other national agencies.

Curebase is engineering a new approach to the entire clinical trial process with a unique DCT model that revolves around the patient’s lifestyle, enabling diverse studies with broader patient populations. The Curebase platform allows sponsors, CROs and physicians to conduct first-of-their kind study designs in which patients participate both at home and in real-world settings with best-in-class software experiences.

“We are excited to leverage Amendola, which brings a stealthy team, strategic healthcare IT expertise, and a long history of proven wins,” said Tom Lemberg, founder and CEO of Curebase. “We are proud to have helped many companies rapidly complete their clinical research, including those who achieved emergency use authorization during the pandemic. Our vision is to make clinical research an option for all patients, regardless of their care setting, and we are certain the Amendola team will be terrific partners in these efforts.”

“We look forward to the opportunity to help bring Curebase’s vision for a democratized clinical research industry to life,” said agency CEO Jodi Amendola. “They are a fast-rising powerhouse in the DCT space—developing innovative approaches for their clients and redefining how the world executes healthcare research. Curebase is building a future that includes better diversity, quicker enrollment, and improved patient satisfaction for all clinical trials.”

To learn more about Amendola, visit www.acmarketingpr.com. To learn more about Curebase, visit www.curebase.com.

About Amendola

Amendola is an award-winning, insights-driven public relations and marketing firm that integrates media relations, social media, content and lead gen programs to move healthcare, life sciences/pharma and healthcare IT decision-makers to action. The agency represents some of the industry’s best-known brands as well as groundbreaking startups that are disrupting the status quo. Nearly 90% of its client base represents multi-year clients and/or repeat client executives. Amendola’s seasoned team of PR and marketing pros understand the ongoing complexities of the healthcare ecosystem and provide strategic guidance and creative direction to drive positive ROI, boost reputation and increase market share. Making an impact since 2003, Amendola combines traditional and digital media to fuel meaningful and measurable growth. For more information about the industry’s “A-Team,” visit www.acmarketingpr.com, and follow us on Twitter and LinkedIn.

About Curebase

At Curebase, our mission is to bring quality medical innovations to patients faster and improve human wellbeing through more efficient clinical studies. We are proving that clinical research can be radically accelerated if we empower physicians everywhere to enroll patients in the communities where they live. By applying cutting edge clinical software and remote study management techniques to the problem, we are reinventing clinical trials and research from the ground up. For more information, please visit www.curebase.com.

Media Contact: Marcia Rhodes, mrhodes@acmarketingpr.com