HLTH 2025: Innovation Becomes Personal, Practical, and Purpose-Driven

HLTH 2025: Innovation Becomes Personal, Practical, and Purpose-Driven

The HLTH USA 2025 conference in Las Vegas had all the usual hallmarks of a can’t-miss industry event: packed sessions, endless demos, crushed step goals, and maybe one too many lattes. Yet this year’s vibe felt different. Despite the excitement, the hype had a restrained quality, the buzzwords were fewer, and the substance was stronger. Across every corner of the show floor, the message was clear: digital health and health-tech are growing up.

Of course, the A-Team was on the ground at the Venetian Expo Center helping clients share their stories and soaking in what’s next for health tech. Although the companies and perspectives at HLTH this year were as diverse as usual, our experienced PR and marketing professionals observed some differences: AI has moved from novelty to necessity; investment in women’s health, disease prevention, and patient partnership is reaching new heights; and overall, solutions are reaching new levels of personalization. In greater detail, here are their biggest takeaways.

AI Finds Its Footing in the Real World

According to Jodi Amendola, President and Founder of Amendola Communications, “Companies that brought outcomes and ROI to life with customer and patient stories were the ones resonating most. Companies that effectively communicated how their innovation is delivering real-world impact really stood out.”

Jodi also reflected on what makes HLTH such a special event. “What struck me most was the sheer enthusiasm across the digital health community. These are passionate, like-minded people who truly want to improve healthcare. Conversations around AI, the changing market, and new legislation were everywhere. I left grateful for the connections, collaboration, and energy that continue to push this industry forward.”

Evolving from Buzzword to Backbone

While AI still dominated nearly every booth and session, the conversations this year focused less on what it might do and more on what it is doing right now.

“AI is no longer a differentiator; it’s a given,” said Michelle Noteboom, Senior Account Director. “Nearly every company had an AI angle, whether in the form of applications, platforms, or tools designed to automate time-consuming or tedious aspects of healthcare workflows.”

But with expansion comes new challenges, Michelle noted. “As AI generates huge amounts of new data, the focus appears to be shifting toward data quality, interoperability, and ethical monetization,” she added. “How can organizations ensure that data is clean, usable, and privacy-preserving? Those questions dominated the conversations.”

Another new trend Michelle observed was the rise of “agentic AI,” the term for autonomous agents built for specific healthcare tasks such as prior authorizations, referrals, and claims management. “It is clear that many solutions and healthcare organizations represented at HLTH have far transcended pilot projects and are well into practical deployments,” she said. “The AI that reduces administrative friction and enhances care delivery is a clear early winner.”

Industry Lines Blur

Beyond AI, the HLTH show floor revealed another major trend: healthcare’s growing convergence across traditional boundaries.

As Grace Vinton, Account Director and Media Specialist, observed, “Innovations that once targeted specific verticals are crossing over. Solutions built for health systems are gaining traction with pharma, while employers are adopting payer tools. There’s a growing spirit of collaboration across sectors, all aimed at strengthening margins, improving data access, and driving sustainable transformation.”

Grace also predicted a wave of consolidation in the coming year. “There are so many point solutions proving real, measurable impact,” she said. “It feels like we’re on the verge of major M&A activity as these niche players find their homes in larger ecosystems.”

That spirit of collaboration extended beyond vendors and investors to include patients themselves, whose voices are increasingly central to healthcare innovation.

“One of my favorite parts of HLTH25 was the ‘Ask Patients’ Genius Bar,” Grace added. “Seeing patients and caregivers recognized as lived-experience experts is the future of healthcare innovation. It’s no longer enough for technologists to guess what people want. Patients and caregivers are stepping into paid, official roles in research and product design, which is long overdue.”

Human-Centered Innovation

The renewed focus on patient experience mirrored the industry’s shift toward more personalized and preventive care.

“As a first-time HLTH attendee, it was exciting to see how innovation is becoming more human-centered,” said Maddie Noteboom, Senior Account and Social Media Manager. “AI, automation, and analytics are working quietly in the background to help clinicians make better decisions and give patients a smoother, more personalized care experience. The companies making real progress are the ones using technology to handle the busywork so care teams can focus on patients and help them achieve better outcomes and health goals.”

Katlyn Nesvold, Senior Account Director, agreed that the tone at HLTH25 reflected more profound empathy and purpose. “There was so much emotion in the conversations,” she said. “It is a sign of the times and an indicator that this is important work we are doing. We all need to come together to improve healthcare access, and hopefully AI’s rapid development will help.”

Alongside this more human approach, HLTH 2025 also spotlighted several fast-growing areas of innovation and investment beyond AI.

Grace noted that “Women’s health took center stage, with major funding announcements and a surge of new market entrants. It’s one of the most untapped opportunities in healthcare innovation, and momentum is building fast.”

Katlyn added that weight management was another major topic of conversation. “Yes, GLP-1s were everywhere,” she said, “but many vendors are now offering holistic alternatives, such as digital health tools, remote coaching, and preventive programs, to help people manage their health without relying solely on medication.”

A Tight-Knit Community

Amid all the innovation and buzz, HLTH 2025 also reminded attendees of the value of connection and community in the health IT world.

“The health IT community is like no other,” Katlyn shared. “It is full of great people doing meaningful work. The best conversations often happen outside the show floor, such as at dinners, meetups, and chance encounters between sessions, where collaboration begins.”

Michelle agreed, pointing to Amendola’s own whirlwind of activity. “We were thrilled to help facilitate over 100 media meetings in just three days,” she said. “The level of engagement and curiosity was incredible, but it also shows how hungry the market is to understand where healthcare innovation is really headed.”

Looking Ahead

If HLTH 2025 made anything clear, it is that the industry has moved from inspiration to implementation. AI is no longer a novelty; it is an expectation. Patients are no longer passive participants; they are partners. And despite the flash and fanfare associated with such a major industry event, this year’s HLTH demonstrated that health tech and digital health success is not about who shouts the loudest, but rather who delivers meaningful, measurable outcomes.

At Amendola Communications, those are the stories we are proud to help tell.

Vital Taps Amendola to Lead Integrated PR and Thought Leadership Program for Its Patient Experience Platform 

Vital Taps Amendola to Lead Integrated PR and Thought Leadership Program for Its Patient Experience Platform 

SCOTTSDALE, Ariz., May 7, 2025 — Vital, the AI-powered patient experience platform used by leading U.S. health systems, has chosen Amendola Communications, part of Supreme Group, to spearhead an integrated PR and thought leadership program targeting healthcare IT and clinical audiences. 

“Amendola came highly recommended by an industry veteran and brings exactly what we need: deep healthcare expertise, senior-level account directors, and strong health tech media relationships,” said Aaron Patzer, founder and CEO of Vital. “We’re excited to spotlight the concrete financial, operational, and experience improvements health systems are achieving with our platform.” 

Amendola’s integrated program will support awareness and growth for Vital’s expanding product suite — Vital Emergency, Vital Inpatient, and Vital Care — all designed to simplify and improve the patient journey. The platform sends real-time updates, education, and actionable information to patients and families in their preferred language without requiring logins or app downloads. 

“Vital is changing the game by enabling real-time communication in healthcare that mirrors what consumers expect from other industries — from package tracking to travel alerts,” said agency CEO, Jodi Amendola. “It’s a powerful story we’re excited to help tell.” 

Amendola will support Vital’s growth through a strategic blend of media outreach, thought leadership, and targeted content development aimed at healthcare decision-makers. 

About Vital.io 

Vital (Vital.io) is an AI-powered patient experience company on a mission to make the patient journey better—for everyone. Real-time updates, predictive wait times, plain-language explanations of test results, and simplified discharge instructions all help patients feel valued and reassured. Because, the experience matters as much as the medicine. Ranked by KLAS as #1 in patient experience, Vital achieves concrete results: 30–50% fewer LWOBS/AMA, 10–15% higher NPS, stronger HCAHPS scores, reduced ED returns, and 5–7% lower 30-day readmissions. Designed to integrate seamlessly with existing EHR systems, Vital provides a user-friendly interface that engages patients, resulting in 60%+ adoption rates, 5-10x higher than the competition. View our product overview. 

Media Contact:  

Marcia Rhodes / mrhodes@acmarketingpr.com 

Building Trust in Healthcare Technology: Communication Strategies for Startups

Building Trust in Healthcare Technology: Communication Strategies for Startups

In healthcare technology, trust isn’t just a marketing goal—it’s the foundation of success. While established healthcare brands leverage decades of reputation, startups face the unique challenge of building credibility from scratch in a sector where mistakes can have serious consequences.

Leveraging Expertise Strategically

Your team’s credentials and experience are your first trust-building assets. However, many health tech startups underutilize these valuable proof points. Beyond simple bio pages, consider developing thought leadership content that showcases your team’s deep understanding of healthcare challenges and solutions. Regular blog posts, whitepapers, and speaking engagements help position your experts as reliable voices in the field.

Data-Driven Credibility

Original research and survey data are powerful trust-building tools. Consider conducting annual industry surveys that explore healthcare technology trends, challenges, and adoption patterns. This primary research can fuel an integrated content strategy:

  • Transform survey insights into comprehensive ebooks and whitepapers
  • Create press releases highlighting key findings for media coverage
  • Develop social media campaigns featuring data points and infographics
  • Gate premium content to capture leads while building authority
  • Use data points in media pitches to secure coverage and commentary opportunities

This approach positions your startup as a knowledge leader while generating valuable marketing and PR opportunities. Media particularly value exclusive data, making your startup a go-to source for industry insights.

Establishing Partnerships

Strategic partnerships with established healthcare institutions can significantly accelerate trust-building. Whether it’s pilot programs with hospitals, research collaborations with medical schools, or integration partnerships with established health tech platforms, these relationships signal credibility to your target market.

Many successful health tech startups begin by focusing on a single respected partner, perfecting their solution in a real world environment before expanding. This approach provides valuable case studies and testimonials—essential tools for building broader market trust.

Demonstrating Compliance and Security

In healthcare, compliance isn’t just about checking boxes—it’s about protecting patients. Clear communication about your regulatory compliance status, security measures, and data protection protocols is crucial. Consider creating dedicated security and compliance content hubs that explain complex requirements in accessible terms.

Be transparent about your current stage and future roadmap. If you’re still working toward certain certifications, communicate your progress and commitment to meeting industry standards.

Creating Evidence-Based Content

Healthcare decisions require solid evidence. Develop content that demonstrates both your solution’s effectiveness and your understanding of healthcare’s complexities. This might include:

  • Detailed case studies with measurable outcomes
  • Research collaborations and clinical validation studies
  • Regular analysis of healthcare trends and challenges
  • Clear explanations of your technology’s scientific foundation

Building Media Relationships

Focus on building relationships with healthcare technology journalists and influencers before you need coverage. Provide them with genuine insights, exclusive data, and expertise, not just company news. When you do have news to share, these established relationships will help ensure more informed, credible coverage.

Leveraging Agency Expertise

For many health tech startups, partnering with an experienced communications agency can accelerate trust-building efforts. The right agency brings established media relationships, content development expertise, and integrated campaign experience. They can coordinate media and analyst relations while developing compelling content that showcases your expertise.

However, success requires more than just hiring an agency. Designate a dedicated in-house resource to serve as the primary liaison. This person should facilitate content approvals, coordinate subject matter expert interviews, and monitor industry developments that could fuel new content or media opportunities. This partnership approach ensures your agency can execute effectively while maintaining alignment with your company’s goals and expertise.

The Long Game

Trust in healthcare technology isn’t built overnight. A consistent, multi-channel approach focused on expertise, evidence, and transparency will gradually establish your startup as a credible player in the healthcare ecosystem. Remember, in healthcare technology, trust isn’t just about marketing—it’s about demonstrating your commitment to improving patient outcomes and advancing healthcare delivery through validated, data-driven approaches.

Supreme Group Acquires Amendola, an Award-Winning Healthcare, Health Tech and Life Sciences PR and Marketing Agency

Supreme Group Acquires Amendola, an Award-Winning Healthcare, Health Tech and Life Sciences PR and Marketing Agency

Fifth acquisition joins growing platform of world-class health-focused businesses 

WEST CHESTER, PA AND SCOTTSDALE, AZ, Dec. 4, 2024—Supreme Group today announced its strategic acquisition of Amendola Communications (Amendola), a recognized leader in providing integrated public relations, marketing, and social media services to healthcare, health tech and life sciences companies. Amendola will continue to operate under its brand name as a standalone organization within Supreme Group, with Jodi Amendola continuing to lead the organization as president.

“During the past two decades, we have considered the acquisitions of our client companies among our many successes, because it means you have built something of value that can be even more powerful as part of something bigger,” said Jodi Amendola. “Joining Supreme Group is a founder’s dream, as we will not only retain Amendola’s autonomy to deliver the same strategic approach and services our clients have come to trust, but we will also level up our offerings by tapping into the wealth of expertise of the other Supreme Group companies, including digital marketing, enhanced lead generation, creative design services, and PhD-level clinical expertise. It is the ideal fit for Amendola clients and our team.”

Amendola is the fifth agency to join Supreme’s growing strategic platform dedicated to providing best-in-class marketing and communications services to a broad range of healthcare and life sciences companies. Supreme Group was formed following Trinity Hunt’s majority investment in the digital agency Supreme Optimization in March 2023.

Amendola was founded more than two decades ago by Jodi and Ted Amendola to help promote emerging digital health technologies with a very clearly defined purpose: To improve healthcare for all stakeholders. Over the years, the company has expanded to include healthcare and life sciences more broadly, while continuing to grow as a leading health tech agency. From Fortune 500 companies to startups, Amendola has consistently taken companies from virtual unknowns to household names, and its programs have contributed to successful funding efforts, profitable acquisitions and IPOs. Its senior level “A-team” helps to set the agency apart. The company’s 25 employees serve approximately 50 clients.

“When we learned about Amendola and its strong reputation and footprint, particularly in health tech, we knew the agency would fit in perfectly with the Supreme Group family of companies,” said Tom Donnelly, CEO, Supreme Group. “We’re impressed by Amendola’s entrepreneurial, results-driven focus, and excited to help take the team to the next level with the combined strength of our experienced Supreme Group executive team and the platform’s sister agencies.”

In addition to Amendola, the Supreme Group’s platform includes:

  • Supreme Optimization, a full-service life science- and healthcare-focused digital agency (founded by Sheldon Zhai in 2012 to provide best-in-class services including paid advertising, SEO, content marketing, analytics and website development)
  • Health+Commerce, an integrated marketing and public relations agency serving medtech, biopharma and digital health companies
  • Clarity Quest, a health tech marketing and communications agency
  • BioStrata, a UK-based agency offering comprehensive marketing communication services to the life sciences sector

Mike Steindorf, partner at Trinity Hunt, said: “Trinity Hunt is a growth-oriented private equity firm that builds world-class companies within healthcare. With Tom’s leadership as CEO and the supercharged platform of Supreme Optimization, Clarity Quest, BioStrata, Health+Commerce, and now Amendola, we are building something powerful in the life sciences and healthcare marketing and communications services business. We look forward to supporting and growing these companies and adding additional complementary businesses to the platform.”

California Counsel Group and Gabriel & Ashworth served as advisors to Amendola.

Headshots of Jodi Amendola and Tom Donnelly are available here and here.

About Supreme Group
Trinity Hunt-backed Supreme Group is a platform dedicated to providing best-in-class business and commercialization services to a broad range of life science and healthcare companies. Supreme Group’s portfolio companies include Supreme Optimization, a life sciences-focused digital agency; Clarity Quest, a health IT marketing agency; Health+Commerce, an integrated marketing and public relations agency; BioStrata, a UK-based agency offering comprehensive integrated services to the life science sector; and Amendola, an integrated public relations, marketing, and social media agency serving healthcare, health tech and life science companies. For more information visit www.supremegroup.io.

About Trinity Hunt Partners
Trinity Hunt Partners is a growth-oriented private equity firm with over $2 billion of assets under management focused on building leading business, healthcare, and consumer services companies. Trinity Hunt’s mission is to provide the talent and strategic, operational, and financial capabilities needed to build entrepreneurial services companies into market leaders. For more information, visit www.trinityhunt.com.

About Amendola
Amendola, part of Supreme Group, is an award-winning, insights-driven public relations and marketing firm that integrates media relations, social media, content, and lead gen programs to move healthcare, life sciences/pharma and healthcare IT decision-makers to action. The agency represents some of the industry’s best-known brands as well as groundbreaking startups that are disrupting the status quo. Nearly 90% of its client base represents multi-year clients and/or repeat client executives. Amendola’s seasoned team of PR and marketing pros understand the ongoing complexities of the healthcare ecosystem and provide strategic guidance and creative direction to drive positive ROI, boost reputation and increase market share. Making an impact since 2003, Amendola combines traditional and digital media to fuel meaningful and measurable growth. For more information about the industry’s “A-Team,” visit our website and follow us on LinkedIn.

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Media Contact
Jodi Amendola
Amendola, part of Supreme Group
jamendola@acmarketingpr.com

 

In the News: Jodi Amendola on PR and Marketing

In the News: Jodi Amendola on PR and Marketing

Check out these recent interviews with Amendola’s founder Jodi Amendola that delve into what’s trending in healthcare, health tech and life sciences PR and marketing, including hot tips on what it will take to succeed in today’s challenging market.

   ➡ HISTalk interview with Mr. HISTalk

   ➡ Behind the Mask podcast with Ed Marx

   ➡ What’s My Tagline podcast with Carol Flagg

   ➡ Digital Health Insights podcast with Frank Cutitta

Perspectives: Working with a PR Agency–How to Make the Most of the Partnership