When a social media crisis strikes, what do you do?

Imagine this: after weeks of planning then pouring time and resources into your social media efforts you are starting to see results. You are gaining new followers and engaging with potential customers. Your efforts are clearly working and just when everything seems...

Content Marketing in Eight Seconds or Less

As you work on your content strategy, think about this: According to a recent study, the average person now loses concentration after only eight seconds. I would ask you to pause and think about that but then I'll risk of losing the remaining seconds of your attention...

If You Really Want to Sell Products, Lose the Jargon

Having worked across a number of industries during my career, I feel pretty safe in saying no industry loves it jargon (and acronyms) like healthcare. The general technology industry probably comes in a close second, but for pure technical mumbo-jumbo you can't beat...

Fire Your Inner Critic

Most of us are our own worst critics. It's easy to understand why. After all, no one knows us better than us. Who better to uncover and critique all our foibles, follies and failures than our own inner critic? There's a fine line, of course, between self-criticism and...

Productive Client-PR Agency Collaboration

One of the most important contributors to productivity is outstanding collaboration between business partners. In this brief (3:24) video, Amendola Communications Senior Account Director Philip Anast shares some tips he learned from the book Smarter, Faster, Better...

Veteran Tech PR Pro Joins Amendola Communications

Philip Anast Named Senior Account Director SCOTTSDALE, Ariz., July 19, 2017 Amendola Communications, a nationally recognized, award-winning healthcare and healthcare technology public relations and marketing agency, announced today that Philip Anast has joined the...

Keeping the Drum Beat Going on Marketing

Summer conjures many images that are symbolic of a slower pace relaxing by the beach, sipping lemonade by the pool or reading a book under the shade of a tree. These relaxing pictures of a simpler time rarely include your marketing efforts, although they can fall into...

Taking A Measure of PR Measurement

So there you are, listening to the PR agencies you've brought in to pitch your business. Everything is going swimmingly, and you think you've found your top candidate. Then you do it ask the one question that strikes fear into the heart of nearly every PR...

Facts Tell But Stories Sell

"Story telling is the oldest form of teaching," Matt Cavallo declared when we met on May 23. I couldn't agree more. Great story telling has always intrigued me. Maybe that's why I'm in PR. I have always believed that behind every organization is a zealous individual...

Setting Up Your Website for Social Success

In the good old days of the Internet (we're talking the 1990s here), clients grappled with the decision to jump on the newest marketing scheme the website. Advertising and PR agencies, as well as marketing directors, had widely divergent opinions about several...

5 Things Social Media Managers Never Do

Grab your Instagram-worthy coffee and make sure you are not guilty of these social media crimes. Social media marketing is fast paced. Not only does your well thought-out and carefully sliced up 140-character tweet have a short shelf life, but each platform changes...

Should You Bet It All on a Trade Show Launch?

When it comes to product launches, many companies hang their hat on making a big splash at the biggest trade show in their industry. And then they are disappointed. For those targeting the healthcare IT market, that usually means HIMSS. For those targeting providers,...

The Dog Eat Dog Days of PR in the Internet Age: Part One

Who watches the watchdogs? It's a phrase that conjures the creation of police commissions or intelligence oversight committees. But if you're a believer in the sanctity of the Fourth Estate (and God knows we need them now more than ever), then the watchdogs who need...

Fostering A Culture of Transparency

On the night of November 2, 2016, the Chicago Cubs won the World Series, ending the longest drought in the history of American sports OK, before I continue a caveat. This isn't going to be another metaphorical sports-as-insert-unrelated-industry-here blog post. I'm...

What Can We Learn From United Airlines Flight 3411

If you had a goal of demonstrating how NOT to handle crisis communications, you couldn't find a better template than the actions of United Airlines after a flight crew forcibly removed Dr. David Dao from Flight 3411 from Chicago to Louisville to accommodate its own...